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PRIVACY POLICY

Last updated: September 2026

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At NotreCare, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices you may have regarding your personal information when you visit or make a purchase through our website.

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By using our website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect information such as:

Information you provide directly

When you place an order, contact us or interact with our website, we may collect:

  • Full name

  • Email address

  • Billing and shipping address

  • Telephone number, where provided

  • Order and purchase information

  • Information you provide when contacting customer support

 

Payment information may be processed securely by our payment providers. NotreCare does not intentionally store complete payment card details on its own systems.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited

  • Referring website or source

  • General information about how visitors interact with our website

  • Cookies and similar technologies

HOW WE USE YOUR INFORMATION

We may use your information to:

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  • Process and fulfil your orders

  • Provide shipping and delivery services

  • Communicate with you about your orders

  • Respond to customer service enquiries

  • Process returns, refunds and other requests

  • Maintain and improve our website

  • Protect our website against fraud, abuse and security threats

  • Understand how visitors use our website

  • Measure the effectiveness of our advertising

  • Provide and improve relevant advertising, where permitted and where you have provided the required consent

  • Comply with applicable legal and regulatory requirements

 

COOKIES AND SIMILAR TECHNOLOGIES

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NotreCare uses cookies and similar technologies to help our website function, remember preferences, improve the shopping experience and understand how visitors interact with our website.

Some cookies are necessary for the operation, security and functionality of the website.

We may also use non-essential cookies and similar technologies for analytics, advertising and measurement purposes.

Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.

You may be able to manage your cookie preferences through our cookie consent settings or through your browser settings.

 

 

META ADVERTISING AND TRACKING

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NotreCare uses Meta advertising tools, including the Meta Pixel, to help us measure the effectiveness of our advertising campaigns and understand how visitors interact with our website.

These technologies may collect information such as website activity, pages visited, actions taken and certain device or browser information.

This information may be used by Meta and NotreCare for advertising measurement, optimisation and other permitted advertising purposes.

Where required by applicable law, we will obtain the appropriate consent before using non-essential advertising or tracking technologies.

For more information about how Meta processes information, please refer to Meta’s own privacy information.

HOW WE SHARE INFORMATION

We may share personal information with trusted third-party service providers where necessary to operate our business and provide our services.

These may include:

  • Wix, which provides our website and ecommerce infrastructure

  • Payment processors and financial service providers

  • Shipping and fulfilment providers

  • Customer service and communication providers

  • Advertising and analytics providers, where applicable

  • Professional advisers where necessary

  • Government authorities or other parties where required by law

 

We do not sell your personal information as a standalone product.

 

DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

 

 

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, resolving disputes, maintaining business records and complying with legal obligations.

The specific retention period may vary depending on the type of information and the reason it was collected.

 YOUR PRIVACY RIGHTS
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Depending on your location and applicable law, you may have rights relating to your personal information.

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These may include the right to:​

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information where applicable

  • Request restriction of certain processing

  • Object to certain types of processing

  • Request data portability where applicable

  • Withdraw consent where processing is based on consent

 

To exercise an applicable privacy right, please contact us using the details below.

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CHILDREN’S PRIVACY

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Our website and products are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

 

INTERNATIONAL DATA TRANSFERS

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Because we use third-party service providers, including ecommerce, payment, fulfilment and advertising providers, personal information may be processed in countries outside the country where you live.

Where required, appropriate safeguards will be used for international transfers in accordance with applicable data protection laws.

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THIRD-PARTY LINKS

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Our website may contain links to third-party websites or services.

NotreCare is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

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 CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

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CONTACT US
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If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

NotreCare

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Email: notredigital@gmail.com

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